Does AI recommend Microsoft Dynamics 365? ChatGPT, Perplexity, Gemini and Google AI Mode data (2026-W43)

Microsoft Dynamics 365 in CRM software: rank 7 of 12

• Mention rate: 16.7% of 24 answers (95% CI 6.7% to 35.9%)
• Named first (top pick): 0% of answers
• Average position when named: 5.0
• Own website cited in: 8.3% of the answers that named it
• Category leader: HubSpot at 100%

By engine

Websites cited in answers that named Microsoft Dynamics 365

Domains cited alongside Microsoft Dynamics 365 in these answers (number of answers in brackets): capterra.com (2), blog.salesflare.com (2), pipedrive.com (2), gartner.com (2), zite.com (1), instantly.ai (1), superoffice.com (1), coevera.com (1).

The questions we asked

1. What is the best CRM software for a small business?
2. Which CRM should a 10-person B2B sales team use?
3. What is the easiest CRM to set up for a startup?
4. What is the most affordable CRM with good automation?
5. Which CRM is best for a growing company that needs marketing and sales in one place?
6. What are the top 5 CRM tools in 2026?

Other tracked brands in this category

HubSpot (100%), Zoho CRM (100%), Pipedrive (70.8%), Salesforce (62.5%), Freshsales (25%), monday CRM (20.8%), Less Annoying CRM (12.5%), Attio (8.3%), Copper (8.3%), Close (4.2%), Insightly (0%)

How to read this

This is one weekly snapshot: 24 answers per category (6 questions, 4 engines), so the confidence interval above is wide for small samples. Engines change their answers between runs. A brand that is not tracked here may still be named; we only track the brands we listed in advance for each category. The data is free to reuse under CC BY 4.0: brands CSV, methodology.

Across all 231 answers in 2026-W43, 69% of the 1,503 cited pages were third-party sites (reviews, listicles, forums, publishers) and the rest were vendors’ own domains. So for most brands, what AI engines say depends on what other sites say. Full 2026-W43 edition.

Check your own brand (or a client’s)

This page is about Microsoft Dynamics 365 as one of the brands we track. To see how ChatGPT, Perplexity, Gemini and Google AI Mode treat your brand, run the free check: 20 live answers, about a minute, no card. Agencies can order a white-label audit for up to 5 client domains.

FAQ