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AI Search Index · 2026-10-19 · US, English
CRM software: what AI engines recommend
Prompt: "What is the best CRM software for a small business?". HubSpot was named first by 4 of 4 engines. Named by all four: HubSpot, Pipedrive, Zoho CRM.
Brand scorecard
| Brand | Mentioned by | Avg. position when mentioned | Own site cited |
|---|---|---|---|
| HubSpot | 4 / 4 | 1.0 | 1 / 4 |
| Pipedrive | 4 / 4 | 2.25 | 1 / 4 |
| Zoho CRM | 4 / 4 | 2.75 | 1 / 4 |
| monday CRM | 2 / 4 | 4.0 | 0 / 4 |
| Salesforce | 2 / 4 | 4.5 | 2 / 4 |
| Freshsales | 2 / 4 | 4.5 | 1 / 4 |
Answer by engine
ChatGPT
Model: gpt-6 · 593 words
Named first: HubSpot
Tracked brands, in order: HubSpot > Zoho CRM > Pipedrive > Freshsales
Other brands named: Less Annoying CRM
Cited domains (9): hubspot.com, spotsaas.com, techradar.com, zoho.com, pipedrive.com, freshworks.com, lessannoyingcrm.com, stackbytrade.com, bestcrmpick.com
Perplexity
Model: sonar · 241 words
Named first: HubSpot
Tracked brands, in order: HubSpot > Pipedrive > Zoho CRM > Salesforce > Freshsales
Cited domains (9): microsoft.com, pcmag.com, forbes.com, salesforce.com, wise.com, techradar.com, zapier.com, hp.com, zdnet.com
Gemini
Model: 3.5 Flash-Lite · 528 words
Named first: HubSpot
Tracked brands, in order: HubSpot > Pipedrive > Zoho CRM > monday CRM
Cited domains (6): osmoscloud.com, pcmag.com, business.com, zapier.com, ustechautomations.com, solutionsreview.com
Google AI Mode
Model: google-ai-mode · 270 words
Named first: HubSpot
Tracked brands, in order: HubSpot > Pipedrive > Zoho CRM > monday CRM > Salesforce
Cited domains (4): salesforce.com, business.com, capterra.com, g2.com
Most-cited domains in this category
techradar.com (2), zapier.com (2), pcmag.com (2), salesforce.com (2), business.com (2), hubspot.com (1), pipedrive.com (1), zoho.com (1)
FAQ
Which crm software does ChatGPT recommend?
Asked "What is the best CRM software for a small business?" on 2026-10-19 (US), ChatGPT named HubSpot first, then Zoho CRM, Pipedrive, Freshsales.
Do AI engines agree on the best crm software?
HubSpot was named first by 4 of 4 engines. Named by all four: HubSpot, Pipedrive, Zoho CRM.
One prompt, one run per engine, so treat this as a snapshot. Method, all categories and the CSV: AI Search Index.
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